DS Core Care provides integrated equipment service and support for your Primeprint
The comprehensive service and support solution for peace of mind.
Dentsply Sirona offers a new, comprehensive service solution that combines products, services, and support to help you confidently and safely shape the future of your dental practice. DS Core Care is an integrated, easy-to-understand equipment service and support package that provides you with more time with your patients, quality services, and clearly defined coverage.
With DS Core Care, you receive support from highly qualified experts who can provide an efficient service solution.
Spare Parts
Original manufacturer spare parts for 3 years of extended coverage
Hotline Support
Technical phone support from our distributor partners' qualified service experts
Maintenance
Annual preventive maintenance
Customer Support Portal
24/7 online product and workflow knowledge for immediate self-support
Why choose DS Core Care?
Quick & easy support
You receive support from highly qualified experts who can quickly provide an efficient service solution to limit unnecessary follow-ups.
An immediate solution
Get direct and easy access to up-to-date product information and workflow insights from Dentsply Sirona via our new Customer Support portal, available any time.
A comprehensive solution
DS Core Care combines essential service elements like a hotline, original manufacturer spare parts extended coverage, preventive maintenance, and Customer Support portal.
More time with your patient
DS Core Care helps increase equipment uptime thanks to the combination of premium equipment quality, regular preventive maintenance service, and customer support solutions, letting you focus on your patient and run your practice more efficiently.
Clearly defined coverage
DS Core Care prepares your practice for the unexpected with clearly defined coverage of parts and individualized support options when you need them.
Quality of service
Benefit from a trusted manufacturer and trained service technicians from our wide network of distribution partners. Combine that with regular maintenance intervals and utilization of spare parts, and you receive the high service quality you expect and deserve.
“96% of 3D printer owners and users highly value an integrated device service for their printers, considering it either a must-have or nice to have.*”
Testimonials
When buying equipment from a company, service is one of the most important and helpful attributes a company can provide. Dentsply Sirona and their partners offer unparalleled support with efficient service, parts, and a dedicated hotline that allows users to be successful and have comfort knowing their investment is well protected.”
Primeprint: Supported by DS Core Care
Medical-grade 3D printing system for enhanced patient care
Primeprint is a highly automated, end-to-end, medical-grade 3D printing system for dentists and dental technicians who want to expand their treatment or service offerings.
This smart hardware and software solution is optimized for dental, biocompatible applications and integrates seamlessly into digital workflows in your practice and lab. Primeprint can run the entire printing process, including post-processing, automatically. The high level of automation helps reduce handling times, allows for delegation, and enables maximized productivity.