Customer Service Center

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Product Service for CAD/CAM, Imaging Systems, Treatment Centers and Instruments

Sirona Dental Systems GmbH
Fabrikstrasse 31
D-64625 Bensheim
Germany

Our product services are available to answer technical questions from customers and authorized dealers in German and English from Monday to Thursday from 7.30 a.m. to 5.30 p.m., Friday from 7:30 a.m. to 3:00 p.m. (CEST).

Services:

Technical helpdesk
Troubleshooting and technical advice
After-sales service

Phone: +49 (0) 6251 / 16-1670
Fax: +49 (0) 6251 / 16-1818

Contact form for Technical Requests

Order service for CAD/CAM, Imaging Systems, Treatment Centers and Instruments

Sirona Dental Systems GmbH
Fabrikstrasse 31
D-64625 Bensheim
Germany

Our order services are available exclusively to authorized dealers from Monday to Thursday from 7.30 a.m. to 5.30 p.m., Friday from 7:30 a.m. to 3:00 p.m. (CEST).

Services:

Product & spare parts order queries
Inquiries about orders placed & deliveries
Technical review of spare parts

Product orders:

Phone: +49 (0) 6251 / 16-1680
Fax: +49 (0) 6251 / 16-1717
Email: bensheim.orderservice@dentsplysirona.com

Spare parts:

Phone: +49 (0) 6251 / 16-1680
Fax: +49 (0) 6251 / 16-1727
Email: bensheim.spareparts@dentsplysirona.com
Spare part clarification

To help us respond as quickly as possible to your inquiry please indicate the general scope of your inquiry in the subject line of your e-mail or fax: “product order” or “spare parts”.

CEREC Club requests

The CEREC Club team is available exclusively to authorized dealers for urgent enquiries about the CEREC Club.

Phone: +49 (0) 6251/16-1680
Dial extension “3” to contact the CEREC Club.

If you have routine questions about the CEREC Club, please use our Contact form for CEREC Club requests.

Return service for CAD/CAM, Imaging Systems, Treatment Centers and Instruments

Sirona Dental Systems GmbH
Fabrikstrasse 31
D-64625 Bensheim
Germany

Our Return services are available exclusively to authorized dealers from Monday to Thursday from 7.30 a.m. to 5.30 p.m., Friday from 7:30 a.m. to 3:00 p.m. (CEST).